Infusionsoft by Keap
When this happens...
ZendeskNew Ticket
Then do this...
Infusionsoft by KeapCreate/Update Contact

You support team uses Zendesk to answer customer requests, but you want to get those conversations consolidated in Infusionsoft so your whole team can easily find and access them. Use this Zap to automatically create Infusionsoft contacts from new Zendesk tickets.

How It Works

  1. A new Zendesk ticket is created
  2. Zapier automatically creates a Infusionsoft contact

What You Need

  • Infusionsoft account
  • Zendesk account

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,500+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Infusionsoft by Keap + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Tag Added to Contact

Triggers when a tag gets added to a contact for the first time.

Create/Update Contact

Creates a new contact. Can be used to update existing contacts too.

New Opportunity

Triggers when you add a new opportunity.

Tag Existing Contact

Applies a tag to an existing contact.

New Subscription

Triggers when a contact subscribes to plan.

Send Email

Create and send a new email to a contact or multiple contacts, as well as record the email in the contacts' email history.

Cancelled Subscription

Triggers when a contact unsubscribes from plan.

Attach File to Ticket

Attach a file to an existing ticket.

New Contact

Triggers when you add a new contact.

Create User

Create a new user.

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Become a Zapier Integration Partner

Infusionsoft by Keap is all-in-one marketing and sales automation software for small businesses. It effortlessly combines CRM, email marketing and e-commerce.

Learn More

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

See Zendesk Integrations