When this happens...
ZendeskNew Ticket
Then do this...
I Done ThisCreate Entry

As new Zendesk tickets come in, your focus is understandably on providing the best possible support, not logging your activity. The good news is this I Done This Zendesk integration can do that for you! Once you bring it online, every new ticket created on Zendesk will also automatically add a new done to I Done This, tirelessly keeping up with your activity, no matter how quickly you're cycling through all those customer issues.

How It Works

  1. A new ticket is created on Zendesk
  2. Zapier automation adds a done on I Done This

What You Need

  • Zendesk account
  • I Done This account
Premium
Zendesk is a Premium integration on Zapier.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect I Done This + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Attach File to Ticket

Attach a file to an existing ticket.

New Ticket

Triggers when a new ticket is added to a view.

Create User

Create a new user.

New Entry

When a new entry is created

Create Ticket

Create a new ticket.

New Group

Triggers when a new group is created.

Create Organization

Create a new organization.

New Forum

Triggers when a new forum is added.

Create Entry

Create a new entry

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

I Done This makes it easy to track and celebrate the progress that you and your colleagues make at work every day. We email you at day's end and ask, "What'd you get done today?" Just reply. The next morning, you'll get a digest that shows your team's accomplishments from yesterday. Start a conversation and share your thanks.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.