HubSpot CRM
When this happens...
IntercomNew Conversation
Then do this...
HubSpot CRMCreate or Update Contact

Keeping track of contact information from multiple points of customer conversation can be tricky, cumbersome and sometimes feel impossible. With the help of Zapier, it doesn't have to be. This integration adds new contacts from new Intercom conversations to Hubspot CRM. No need to import and export data. It's all at your fingertips.

How this Intercom-Hubspot CRM integration works

  1. A new conversation occurs in Intercom
  2. Zapier adds that person as a Hubspot CRM contact.

Apps involved

  • Intercom
  • Hubspot CRM

Why Zapier?


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It's easy to connect HubSpot CRM + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Deal

Triggers when a new deal is created.

Create Company

Creates a new company.

New Contact

Triggered every time a new contact is created in HubSpot.

Create Deal

Creates a new deal.

New Contact Property Change

Triggered every time a specified property is updated on any contact. This will also be triggered when a contact is created with this property.

Update Deal

Updates an existing deal.

New User

Triggers when a new user is created.

Update Company

Updates an existing company.

Lead Converted to User

Triggers when a lead converts to a user.

Create or Update Contact

Create a new contact or update an existing contact based on email address.

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HubSpot CRM automatically logs emails with your contacts. It helps sales teams navigate and chart opportunities by tracking email conversations, contacts, companies, deals, and tasks — all in one seamless package.

Learn More

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

See Intercom Integrations