Create integrations between HourStack and SolarWinds Service Desk to automate any workflow
Top companies trust Zapier to automate work that solves their unique business problems—no coding required.
How Zapier works
Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
Now it's time for action
And that's it! You've just created a Zap.
Connect HourStack and SolarWinds Service Desk to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Workspace IDRequired
NameRequired
Project IDs
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Client IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Timer IDRequired
Time logged
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Label IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Label IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Label IDRequired
Name
Color
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Project IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Project IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Project IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Timer IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Name
Description
Notes
Due date
Member IDsRequired
Project ID
Label IDs
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Task IDRequired
Name
Description
Notes
Due date
Member IDs
Project ID
Label IDs
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Team IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Task IDRequired
Member ID
Time scheduled
Time logged
Timer is running
Timer is completed
Start dateRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Client NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appWorkspace IDRequired
Source provider
Source ID
ActionThis is an event a Zap performs.SearchFind existing data in your appWorkspace IDRequired
Source provider
Source ID
ActionThis is an event a Zap performs.SearchFind existing data in your appWorkspace IDRequired
Source provider
Source ID
ActionThis is an event a Zap performs.SearchFind existing data in your appWorkspace IDRequired
Task Or Project NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appWorkspace IDRequired
NameRequired
Color
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundWorkspace IDRequired
NameRequired
Description
Notes
Due date
Member IDsRequired
Project ID
Label IDs
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundWorkspace IDRequired
Task Or Project NameRequired
Task IDRequired
Member ID
Time scheduled
Time logged
Timer is running
Timer is completed
Start dateRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNew Change
New change in your service desk.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Hardware
New hardware in your inventory.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Problem
New problem in your service desk.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Risk
New risk was detected.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew User
New user in your account.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planTitleRequired
StateRequired
Requester's Email AddressRequired
PriorityRequired
Description
Assignee Email Address
Site
Department
Approver Email Address
Change Plan
Test Plan
Rollback Plan
Planned Start
Planned End
Related Release Number
Related Problem Number
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
SerialRequired
IP Address
Category
Status
Manufacturer
Site
Department
Tag
Owner's Email Address
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Requester's Email AddressRequired
StateRequired
TitleRequired
Description
Root Cause
Symptoms
Workaround
Assignee Email Address
Priority
Site
Department
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.StateRequired
NameRequired
Description
Appear on Portal Home
Related Incident Number
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
Workspace IDRequired
Client IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Client IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Client IDRequired
NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Timer IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
NameRequired
Color
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Label IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Project IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
NameRequired
Client ID
Color
Time Budgeted
Due at
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Project IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Project IDRequired
Name
Client ID
Color
Time Budgeted
Due at
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Timer IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Task IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
NameRequired
Member IDs
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Team IDRequired
NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Timer IDRequired
Member ID
Time scheduled
Time logged
Timer is running
Timer is completed
Start date
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Workspace IDRequired
Label NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appWorkspace IDRequired
Project NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appWorkspace IDRequired
Task NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appWorkspace IDRequired
Team NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appWorkspace IDRequired
NameRequired
Project IDs
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundWorkspace IDRequired
NameRequired
Client ID
Color
Time Budgeted
Due at
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundWorkspace IDRequired
NameRequired
Member IDs
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNew Asset
New asset in your inventory.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Contract
New contract was added.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Incident
Triggers when a new incident is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Release
New release in your service desk.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Task
Triggers when a new task is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNameRequired
ManufacturerRequired
TypeRequired
StatusRequired
Model
Serial Number
Asset ID
IP Address
Description
Owner's Email Address
User's Email Address
Site
Department
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
Manufacturer NameRequired
StatusRequired
License TypeRequired
Start Date
End Date
Note
Site
Department
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TitleRequired
PriorityRequired
Requester's Email AddressRequired
Description
Assign to User by Email Address
Due Date
Site
Department
Related Problem Number
Category
Subcategory
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Requester's Email AddressRequired
StateRequired
TitleRequired
Description
Plan
Build
Deploy
Assignee Email Address
Approver Email Address
Priority
Site
Department
Planned Start
Planned End
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.EmailRequired
First Name
Last Name
Phone Number
Site
Department
Role
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.