When this happens...
ZendeskNew Ticket
Then do this...
HipChatSend Message

Rather than flipping back and forth between multiple apps, use Zapier to start automatically sending new Zendesk tickets to a HipChat room. Once you set up this Zendesk-HipChat integration, new tickets will be posted to a HipChat room as soon as they come in. You'll be able to stay focused on your work and still keep your support queue in check.

How It Works

  1. A new ticket is opened in Zendesk
  2. Zapier sends a message to a chosen HipChat room with the ticket information

What You Need

  • Zendesk account
  • HipChat account with admin token

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,500+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect HipChat + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Message

Triggers when a new message is added to a HipChat room.

Send Message

Send a new chat message to a room.

New User

Triggers when a new user is created.

Update Room Topic

Changes the topic of a HipChat room.

New Ticket

Triggers when a new ticket is added to a view.

Attach File to Ticket

Attach a file to an existing ticket.

New Room

Triggers when a new HipChat room is created.

Create User

Create a new user.

New Group

Triggers when a new group is created.

Create Ticket

Create a new ticket.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

HipChat is hosted group chat and video chat built for teams. Supercharge real-time collaboration with persistent chat rooms, file sharing, and screen sharing.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

See Zendesk Integrations