Rather than flipping back and forth between multiple apps, use Zapier to start automatically sending new Zendesk tickets to a HipChat room. Once you set up this Zendesk-HipChat integration, new tickets will be posted to a HipChat room as soon as they come in. You'll be able to stay focused on your work and still keep your support queue in check.
How It Works
- A new ticket is opened in Zendesk
- Zapier sends a message to a chosen HipChat room with the ticket information
What You Need
- Zendesk account
- HipChat account with admin token
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Triggers when a new message is added to a HipChat room.
Send a new chat message to a room.
Triggers when a new user is created.
Changes the topic of a HipChat room.
Triggers when a new ticket is added to a view.
Attach a file to an existing ticket.
Triggers when a new HipChat room is created.
Create a new user.
Triggers when a new group is created.
Create a new ticket.