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Helpy Pro + Jira Software Cloud

Create Jira Software Cloud issues from new Helpy Pro tickets

This integration creates Jira Software Cloud issues from new Helpy Pro tickets.

This integration creates Jira Software Cloud issues from new Helpy Pro tickets.

  1. When this happens...
    Helpy ProHelpy Pro
    New Ticket Created

    Triggers when a new ticket is created.

    TriggerInstant
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Create Issue

    Creates a new issue.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Helpy Pro triggers, actions, and search

    Agent Replies to Ticket

    Triggers when an agent replies to a ticket.

    Trigger
    Instant
    Try It
  • Helpy Pro triggers, actions, and search

    New Ticket Created

    Triggers when a new ticket is created.

    Trigger
    Instant
    Try It
  • Helpy Pro triggers, actions, and search

    Ticket Assigned to an Agent

    Triggers when a ticket has been assigned to any agent.

    Trigger
    Instant
    Try It

    • Reply BodyRequired

    • Ticket IDRequired

    • User IDRequired

    • Reply TypeRequired

    Action
    Write
  • Helpy Pro triggers, actions, and search

    Customer Replies to a Ticket

    Triggers when a customer replies to a ticket.

    Trigger
    Instant
    Try It
  • Helpy Pro triggers, actions, and search

    New User Created

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It

    • TagRequired

    Trigger
    Instant
    Try It

    • Ticket SubjectRequired

    • TIcket BodyRequired

    • Email AddressRequired

    • Full NameRequired

    • Team Group

    • Tags

    • Channel

    • CC

    • BCC

    Action
    Write
helpy-pro logo
helpy-pro logo

About Helpy Pro

Helpy Pro is the customer support platform engineered for companies that are serious about customer data security and control.

Related categories

  • Customer Support
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories