Create Help Scout conversations from new Twitter mentions

Proactively support your vocal social media followers with this handy Zap. You can tell Zapier to watch for your Twitter handle or another keyword across the Twitterverse. Every time Zapier finds a new mention, a new Help Scout conversation will be created so your support team can stay on top of the latest tweets without having to hop back and forth between the inbox and your Twitter timeline.

How this Twitter-Help Scout integration works

  1. A new tweet is posted that mentions a keyword or handle you designate
  2. Zapier creates a new Help Scout conversation

Apps involved

  • Twitter
  • Help Scout
Create Help Scout conversations from new Twitter mentions
Twitter integration logo

Twitter is the social network that shows what's happening around the world in real time. Share your ideas in Tweets, follow hashtags to keep up with trends, and join in the global conversation.

Help Scout integration logo

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

What Is Zapier?

Get Help