Create Help Scout conversations from new Twitter mentions
When this happensStep 1: Search Mention
Then do thisStep 2: Create Conversation
Proactively support your vocal social media followers with this handy Zap. You can tell Zapier to watch for your Twitter handle or another keyword across the Twitterverse. Every time Zapier finds a new mention, a new Help Scout conversation will be created so your support team can stay on top of the latest tweets without having to hop back and forth between the inbox and your Twitter timeline.
How this Twitter-Help Scout integration works
- A new tweet is posted that mentions a keyword or handle you designate
- Zapier creates a new Help Scout conversation
- Help Scout