Help Scout + Twitter Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Twitter, with as many as 44 possible integrations. Are you ready to find your productivity superpowers?
Create Help Scout conversations from new Twitter mentions
Proactively support your vocal social media followers with this handy Zap. You can tell Zapier to watch for your Twitter handle or another keyword across the Twitterverse. Every time Zapier finds a new mention, a new Help Scout conversation will be created so your support team can stay on top of the latest tweets without having to hop back and forth between the inbox and your Twitter timeline.
How this Twitter-Help Scout integration works
- A new tweet is posted that mentions a keyword or handle you designate
- Zapier creates a new Help Scout conversation
- Help Scout
It's easy to connect Help Scout + Twitter and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new customer is added.
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Triggers when a new conversation is created.
Adds a note to existing conversation.
Triggers when any user creates a new Tweet that contains a specific search term (like a word, phrase, username or hashtag).
Replies to a conversation. Please note that this will send actual email to the customer unless
draft flag is used.
Triggers when you tweet something new.
Creates a tweet.
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