When this happens...
Help ScoutNew Conversation
Then do this...
SalesforceIQAdd Event

Automatically create events against your SalesforceIQ contacts when new Help Scout conversations are started. Zapier can monitor your Help Scout account and automatically add events to SalesforceIQ when conversations are started.

After this integration is set up, new Help Scout conversations from that point forward will be saved as events against a SalesforceIQ contact.

How It Works

  1. A new Help Scout conversation is started
  2. Zapier adds an event against a SalesforceIQ contact

What You Need

  • A Help Scout account
  • A SalesforceIQ account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Help Scout + SalesforceIQ and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Help Scout
New Customer

Triggers when a new customer is added.

Help Scout
Create Conversation From Customer

Create a new conversation from a customer.

Help Scout
New Assigned Conversation

Triggers when a conversation is assigned to a specified user.

Help Scout
Create Customer

Creates a customer if it does not already exist.

Help Scout
New Conversation

Triggers when a new conversation is created.

Help Scout
Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user.

SalesforceIQ
New Relationship (V2)

Triggers when a relationship is created.

SalesforceIQ
Add Event

Record an event between Contacts. For example, the creation of a support ticket by a client.

Help Scout
New Mailbox

Triggers when a new added mailbox is added.

SalesforceIQ
Create Relationship

Create a relationship in a specified list. For example, adding a candidate to a recruiting List.

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Become a Zapier Integration Partner

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

SalesforceIQ is a CRM app that integrates with your team's email inboxes, automatically captures your interactions with customers and clients, and analyzes it to improve your relationships.