Help Scout

Help Scout + Promoter.io Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Promoter.io, with as many as 37 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + Promoter.io and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Conversation Created

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Tags Updated

Triggers when conversation tags are updated.

Add Note

Adds a note to existing conversation.

NPS Score Changed

Whenever the NPS score for any campaign changes.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

Contact Unsubscribed

Triggers when a surveyed contact has unsubscribed from email.

Survey a Contact

Deliver a Promoter.io survey to a contact you specify. Any contact you survey will also be added to your contact list and add all custom attributes you send. You can set a delivery delay in your campaign settings inside Promoter.io if you would prefer the contact to not receive a survey instantly.

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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn More

Promoter.io is the easiest and most effective way to measure and track customer loyalty using the Net Promoter System®.

See Promoter.io Integrations