Help Scout + NetSuite
Update tags in Help Scout and create records in NetSuite
Streamline your operational tasks by instantly updating label modifications in Help Scout to your NetSuite records. This seamless workflow not only ensures consistency between both interfaces, but also eliminates the need for manual data input. Experience improved customer interaction management and enhanced business performance through this efficient process.
Streamline your operational tasks by instantly updating label modifications in Help Scout to your NetSuite records. This seamless workflow not only ensures consistency between both interfaces, but also eliminates the need for manual data input. Experience improved customer interaction management and enhanced business performance through this efficient process.
- When this happens...Tags Updated
Triggers when conversation tags are updated.
- automatically do this!Update Record
Updates an existing record. Supports standard and custom records.
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired