When this happens...
MemberfulOrder Purchased
Then do this...
Help ScoutCreate Customer

You want to provide great customer support to your Memberful subscribers, so use this Memberful and Help Scout integration to help you out. Set it up, and whenever someone purchases a subscription to your site on Memberful, it'll automatically add them as a customer in Help Scout with details about their purchase so you can help solve their problems quickly.

Note: This Zapier integration doesn't import already placed orders as new customers in Help Scout, only new orders after you've set it up.

How this Memberful-Help Scout integration works

  1. A new order is placed in Memberful
  2. Zapier creates a new customer in Help Scout

Apps involved

  • Memberful
  • Help Scout

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,000+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Help Scout + Memberful and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Help Scout
New Customer

Triggers when a new customer is added.

Help Scout
Create Conversation From Customer

Create a new conversation from a customer.

Help Scout
New Assigned Conversation

Triggers when a conversation is assigned to a specified user.

Help Scout
Create Customer

Creates a customer if it does not already exist.

Help Scout
New Conversation

Triggers when a new conversation is created.

Help Scout
Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user.

Order Purchased

Triggers when a member completes an order or when staff manually adds a new order. Not sent for subscription renewal orders.

New Member

Triggers when a new member account is created.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Memberful makes it easy to sell memberships to your audience.