Help Scout
When this happens...
MemberfulOrder Purchased
Then do this...
Help ScoutCreate Customer

You want to provide great customer support to your Memberful subscribers, so use this Memberful and Help Scout integration to help you out. Set it up, and whenever someone purchases a subscription to your site on Memberful, it'll automatically add them as a customer in Help Scout with details about their purchase so you can help solve their problems quickly.

Note: This Zapier integration doesn't import already placed orders as new customers in Help Scout, only new orders after you've set it up.

How this Memberful-Help Scout integration works

  1. A new order is placed in Memberful
  2. Zapier creates a new customer in Help Scout

Apps involved

  • Memberful
  • Help Scout

Why Zapier?


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It's easy to connect Help Scout + Memberful and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.

Create Conversation From Customer

Create a new conversation from a customer.

New Conversation

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Order Purchased

Triggers when a member completes an order or when staff manually adds a new order. Not sent for subscription renewal orders.

Add Note

Adds a note to existing conversation.

New Member

Triggers when a new member account is created.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

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Become a Zapier Integration Partner

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Memberful makes it easy to sell memberships to your audience.

See Memberful Integrations