• Help Scout logoHelp Scout logo
  • Keap Max Classic logoKeap Max Classic logo

Help Scout + Keap Max Classic Integrations

How to connect Help Scout + Keap Max Classic

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  • Help Scout triggers, actions, and search
    Conversation Assigned
    Triggers when a conversation is assigned to agent.
    Trigger
    Instant
  • Help Scout triggers, actions, and search
    Conversation Created
    Triggers when a new conversation is created.
    Trigger
    Instant
  • Help Scout triggers, actions, and search
    New Customer
    Triggers when a new customer is added.
    Trigger
    Scheduled
  • Help Scout triggers, actions, and search
    Tags Updated
    Triggers when conversation tags are updated.
    Trigger
    Instant
  • Help Scout triggers, actions, and search
    Add Note
    Adds a note to existing conversation.
    Action
    Write
  • Help Scout triggers, actions, and search
    Create Conversation
    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
    Action
    Write
  • Help Scout triggers, actions, and search
    Create Customer
    Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
    Action
    Write
  • Help Scout triggers, actions, and search
    Send Reply
    Replies to a conversation. Please note that this will send actual email to the customer unless
    Action
    Write
  • Help Scout

    Updates a customer's properties.

    Scheduled

    Action

  • Help Scout

    Find existing conversation using the supplied values. In case there are more conversations matching the criteria, the most recently updated one is selected.

    Scheduled

    Action

  • Help Scout

    Finds customer by email.

    Scheduled

    Action

  • Help Scout

    Find mailbox by name.

    Scheduled

    Action

  • Help Scout

    Finds user by email.

    Scheduled

    Action

  • Help Scout

    Get a user's support metrics over a given time range.

    Scheduled

    Action

  • Help Scout

    Get a user's support metrics for the current day.

    Scheduled

    Action

  • Help Scout

    Get a user's support metrics for the current week.

    Scheduled

    Action

  • Help Scout

    Find or Create Conversation

    Scheduled

    Action

  • Help Scout

    Find or Create Customer

    Scheduled

    Action

  • Keap Max Classic

    Triggered when a new action sequence is added.

    Scheduled

    Trigger

  • Keap Max Classic

    Triggers when you add a new affiliate.

    Scheduled

    Trigger

  • Keap Max Classic

    Triggers when you add a new company.

    Scheduled

    Trigger

  • Keap Max Classic

    Triggers when you add a new contact.

    Scheduled

    Trigger

  • Keap Max Classic

    Triggers when you add a new action for a contact (task, note, or appointment).

    Scheduled

    Trigger

  • Keap Max Classic

    Triggers when a tag gets added to a contact.

    Instant

    Trigger

  • Keap Max Classic

    Triggers when a credit card charge is processed from Infusionsoft through a merchant account.

    Scheduled

    Trigger

  • Keap Max Classic

    Triggers when you add a new expense for an opportunity or leadsource.

    Scheduled

    Trigger

  • Keap Max Classic

    Triggers when you add a new invoice.

    Scheduled

    Trigger

  • Keap Max Classic

    Triggers when you add a new opportunity.

    Scheduled

    Trigger

  • Keap Max Classic

    Triggers when you add a new invoice (with line item support).

    Scheduled

    Trigger

  • Keap Max Classic

    Triggers when you add a new payment of any type (Cash, Refund, check, PayPal, etc.)

    Scheduled

    Trigger

  • Keap Max Classic

    Triggers when you add a new product.

    Scheduled

    Trigger

  • Keap Max Classic

    Triggers when a contact subscribes to plan.

    Scheduled

    Trigger

  • Keap Max Classic

    Triggers when a contact unsubscribes from plan.

    Scheduled

    Trigger

  • Keap Max Classic

    Triggers when you add a new subscription plan.

    Scheduled

    Trigger

  • Keap Max Classic

    Triggers when you add a new tag.

    Scheduled

    Trigger

  • Keap Max Classic

    Create a new company.

    Scheduled

    Action

  • Keap Max Classic

    Creates a new contact. Can be used to update existing contacts too.

    Scheduled

    Action

  • Keap Max Classic

    Applies a tag to an existing contact.

    Scheduled

    Action

  • Keap Max Classic

    Create and send a new email to a contact or multiple contacts, as well as record the email in the contacts' email history.

    Scheduled

    Action

  • Keap Max Classic

    Creates a note on an existing contact

    Scheduled

    Action

  • Keap Max Classic

    Creates a new order.

    Scheduled

    Action

  • Keap Max Classic

    Create a new Product.

    Scheduled

    Action

  • Keap Max Classic

    Updates an existing contact.

    Scheduled

    Action

  • Keap Max Classic

    Find a Contact by their Email Address or Username.

    Scheduled

    Action

  • Keap Max Classic

    Find an Invoice by specifying a Contact and Invoice details.

    Scheduled

    Action

  • Keap Max Classic

    Finds or creates a specific contact.

    Scheduled

    Action

How Help Scout + Keap Max Classic Integrations Work

  1. Step 1: Authenticate Help Scout and Keap Max Classic.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

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keap-max-classic logo
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About Keap Max Classic

Keap Max Classic is all-in-one marketing and sales automation software for small businesses. It effortlessly combines CRM, email marketing and e-commerce.

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