Help Scout + Jira Software Cloud Integrations
How to connect Help Scout + Jira Software Cloud
Zapier lets you send info between Help Scout and Jira Software Cloud automatically—no code required.
Triggers when a conversation is assigned to agent.
Adds a new comment to an issue.
Conversation AssignedTriggers when a conversation is assigned to agent.Trigger- Conversation CreatedTriggers when a new conversation is created.Trigger
- New CustomerTriggers when a new customer is added.Trigger
- Tags UpdatedTriggers when conversation tags are updated.Trigger
- Add NoteAdds a note to existing conversation.Action
- Create ConversationCreates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.Action
- Create CustomerCreates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).Action
- Send ReplyReplies to a conversation. Please note that this will send actual email to the customer unlessAction
- Help Scout
Updates a customer's properties.
Scheduled
Action
- Help Scout
Find existing conversation using the supplied values. In case there are more conversations matching the criteria, the most recently updated one is selected.
Scheduled
Action
- Help Scout
Finds customer by email.
Scheduled
Action
- Help Scout
Find mailbox by name.
Scheduled
Action
- Help Scout
Finds user by email.
Scheduled
Action
- Help Scout
Get a user's support metrics over a given time range.
Scheduled
Action
- Help Scout
Get a user's support metrics for the current day.
Scheduled
Action
- Help Scout
Get a user's support metrics for the current week.
Scheduled
Action
- Help Scout
Find or Create Conversation
Scheduled
Action
- Help Scout
Find or Create Customer
Scheduled
Action
- Jira Software Cloud
Triggers when a new issue is created.
Scheduled
Trigger
- Jira Software Cloud
Triggers when a new issue is added that matches some JQL.
Scheduled
Trigger
- Jira Software Cloud
Triggers when an existing issue is updated.
Scheduled
Trigger
- Jira Software Cloud
Adds a new comment to an issue.
Scheduled
Action
- Jira Software Cloud
Adds a new watcher to an issue.
Scheduled
Action
- Jira Software Cloud
Creates a new issue.
Scheduled
Action
- Jira Software Cloud
Updates an existing issue.
Scheduled
Action
- Jira Software Cloud
Searches for an issue by summary or key.
Scheduled
Action
- Jira Software Cloud
Finds an existing user.
Scheduled
Action
How Help Scout + Jira Software Cloud Integrations Work
- Step 1: Authenticate Help Scout + Jira Software Cloud.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
About Jira Software Cloud
Get started for free
You can't add more hours to the day. Zapier is the next best thing.
Terms of Service