When this happens...
Help ScoutNew Conversation
Then do this...
HipChatSend Message

Need to keep everyone on your team connected to new conversations that are created in Help Scout? With Zapier, you can automatically send those conversations to any Hipchat rom you'd like for immediate notification and high visibility.

How it works

  • A new conversation is created in Help Scout
  • Zapier automatically sends conversation details to Hipchat

What you'll need

  • A Help Scout account
  • A Hipchat admin account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Help Scout + HipChat and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Help Scout
New Customer

Triggers when a new customer is added.

Help Scout
Create Conversation From Customer

Create a new conversation from a customer.

Help Scout
New Assigned Conversation

Triggers when a conversation is assigned to a specified user.

Help Scout
Create Customer

Creates a customer if it does not already exist.

Help Scout
New Conversation

Triggers when a new conversation is created.

Help Scout
Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user.

HipChat
New Message

Triggers when a new message is added to a HipChat room.

HipChat
Send Message

Send a new chat message to a room.

Help Scout
New Mailbox

Triggers when a new added mailbox is added.

HipChat
Update Room Topic

Changes the topic of a HipChat room.

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Become a Zapier Integration Partner

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

HipChat is hosted group chat and video chat built for teams. Supercharge real-time collaboration with persistent chat rooms, file sharing, and screen sharing.