Help Scout + Dropbox + Google Sheets Integrations
How to connect Help Scout + Dropbox + Google Sheets
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With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Help Scout, Dropbox, and Google Sheets. And don’t forget that you can add more apps and actions to create complex workflows.
Conversation AssignedTriggers when a conversation is assigned to agent.Trigger- Conversation CreatedTriggers when a new conversation is created.Trigger
- New CustomerTriggers when a new customer is added.Trigger
- Tags UpdatedTriggers when conversation tags are updated.Trigger
- Add NoteAdds a note to existing conversation.Action
- Create ConversationCreates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.Action
- Create CustomerCreates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).Action
- Send ReplyReplies to a conversation. Please note that this will send actual email to the customer unlessAction
- Help Scout
Updates a customer's properties.
Scheduled
Action
- Help Scout
Find existing conversation using the supplied values. In case there are more conversations matching the criteria, the most recently updated one is selected.
Scheduled
Action
- Help Scout
Finds customer by email.
Scheduled
Action
- Help Scout
Find mailbox by name.
Scheduled
Action
- Help Scout
Finds user by email.
Scheduled
Action
- Help Scout
Get a user's support metrics over a given time range.
Scheduled
Action
- Help Scout
Get a user's support metrics for the current day.
Scheduled
Action
- Help Scout
Get a user's support metrics for the current week.
Scheduled
Action
- Help Scout
Find or Create Conversation
Scheduled
Action
- Help Scout
Find or Create Customer
Scheduled
Action
- Dropbox
Triggers when a new folder is added. Make sure the number of files/folders in the watched folder does not exceed 4000.
Scheduled
Trigger
- Dropbox
Triggers when a new file is added to a folder. Make sure the number of files/folders in the watched folder does not exceed 4000.
Scheduled
Trigger
- Dropbox
Creates a brand new folder at the path you specify.
Scheduled
Action
- Dropbox
Upload an existing file or attachment not bigger than 100 MB.
Scheduled
Action
- Dropbox
Moves a file to a new location at the path you specify.
Scheduled
Action
- Dropbox
Creates a brand new text file from plain text content you specify.
Scheduled
Action
- Dropbox
Adds a new line to an existing text file, or creates a file if it doesn't exist.
Scheduled
Action
- Dropbox
Renames a file that you specify.
Scheduled
Action
- Dropbox
Creates a shared link for a file.
Scheduled
Action
- Dropbox
Finds a folder by name. Make sure the number of files/folders in the watched folder does not exceed 4000.
Scheduled
Action
- Dropbox
Search for a specific file by name. Make sure the number of files/folders in the watched folder does not exceed 4000.
Scheduled
Action
- Dropbox
Searches for files in a folder that match a search term in the contents or name. Requires a Dropbox Business account.
Scheduled
Action
- Google Sheets
Triggered when a new row is added to the bottom of a spreadsheet - works best with Team Drives.
Scheduled
Trigger
- Google Sheets
Triggered when a new row is added to the bottom of a spreadsheet.
Instant
Trigger
- Google Sheets
Triggered when you create a new spreadsheet.
Scheduled
Trigger
- Google Sheets
Triggered when a new row is added or modified in a spreadsheet - works best with Team Drives.
Scheduled
Trigger
- Google Sheets
Triggered when a new row is added or modified in a spreadsheet.
Instant
Trigger
- Google Sheets
Triggered when you create a new worksheet in a spreadsheet.
Scheduled
Trigger
- Google Sheets
Create a new column in a specific spreadsheet.
Scheduled
Action
- Google Sheets
Create a new row in a specific spreadsheet.
Scheduled
Action
- Google Sheets
Create one or more new rows in a specific spreadsheet (with line item support).
Scheduled
Action
- Google Sheets
Create a new worksheet by copying an existing worksheet.
Scheduled
Action
- Google Sheets
Create a blank spreadsheet or duplicate an existing spreadsheet. Optionally, provide headers.
Scheduled
Action
- Google Sheets
Create a blank worksheet with a title. Optionally, provide headers.
Scheduled
Action
- Google Sheets
Deletes the content of a row in a specific spreadsheet. Deleted rows will appear as blank rows in your spreadsheet. Please use with caution.
Scheduled
Action
- Google Sheets
Format a row in a specific spreadsheet.
Scheduled
Action
- Google Sheets
Update a row in a specific spreadsheet.
Scheduled
Action
- Google Sheets
Update one or more new rows in a specific spreadsheet (with line item support).
Scheduled
Action
- Google Sheets
Finds many matched rows (500 max.) by a column and value.
Scheduled
Action
- Google Sheets
Finds a worksheet by title.
Scheduled
Action
- Google Sheets
Returns many rows (500 max.) as a single JSON value and flat rows (line items).
Scheduled
Action
- Google Sheets
Finds a row by a column and value. Returns the entire row if one is found.
Scheduled
Action
- Google Sheets
Finds or creates a specific find worksheet.
Scheduled
Action
- Google Sheets
Finds or creates a specific lookup row.
Scheduled
Action
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How Help Scout + Dropbox + Google Sheets Integrations Work
- Step 1: Authenticate Help Scout, Dropbox, and Google Sheets.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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