Help Scout

Help Scout + Close Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Close, with as many as 173 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + Close and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Conversation Created

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Tags Updated

Triggers when conversation tags are updated.

Add Note

Adds a note to existing conversation.

New Email

Triggers when a new incoming Email is created or an outgoing Email is sent.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

New Task

Triggers when a new task is created or completed.

Run Sent Email Report

Runs a sent email report for your organization.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn More

Close is a sales productivity platform built to help you close more deals. With built-in calling, SMS, and email—your team can communicate with prospects and customers all in one place. It’s an "all-in-one" platform which you can use standalone without needing any other sales emails tools or calling products.

See Close Integrations