Help Scout

Help Scout + Box Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Box, with as many as 41 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + Box and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Conversation Created

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Tags Updated

Triggers when conversation tags are updated.

Add Note

Adds a note to existing conversation.

New Comment

Triggered when someone comments on a file in a folder you own/collaborate on.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

Task Assigned to You

Triggered when you are assigned a task.

Create Text File

Creates a brand new text (.txt) file from plain text content you specify.

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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn More

Box lets you keep all your businesses files in one place for simple online collaboration.

See Box Integrations