Help Scout + BigCommerce Integrations

How to connect Help Scout + BigCommerce

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Supported triggers and actions

What does this mean?

- MailboxRequired
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
Trigger
Scheduled
Try It
- Conversation IDRequired
- TextRequired
- User
Action
Write
- First NameRequired
- Last NameRequired
- Email
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Write
- CustomerRequired
Action
Write

- EmailRequired
Action
Search
- EmailRequired
Action
Search

- User's EmailRequired
Action
Search
- SubjectRequired
- Mailbox
- Assigned User
- Tag
- StatusRequired
- Email
- Custom Query
- MailboxRequired
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread TypeRequired
- TextRequired
- Assigned User
- Cc
- Bcc
- Import OnlyRequired
- Trigger Auto Reply
Action
Search or write
- Filter by Channel ID
Trigger
Instant
Try It
Customer Created
Triggers when an new customer is created.
Trigger
Instant
Try It
- Filter by Channel ID
- Filter by Status ID
Trigger
Instant
Try It
Shipment Created
Triggers when a new shipment is created.
Trigger
Instant
Try It
Customer Address Updated
Triggers when a customer address is updated.
Trigger
Instant
Try It
Order Status Updated
Triggers when an order status have changed.
Trigger
Instant
Try It
- EmailRequired
- First NameRequired
- Last NameRequired
- Company
- Phone
- Registration IP Address
- Notes
- Tax Exempt Category
- Customer Group ID
- ID
- Force Password Reset
- New Password
- Accepts Product Review Abandoned Cart Emails
- Store Credit Amounts
- Origin Channel ID
- Channel IDs
- Name
- Value
Action
Write
- NameRequired
- TypeRequired
- Sku
- Description
- WeightRequired
- Width
- Depth
- Height
- PriceRequired
- Cost Price
- Retail Price
- Sale Price
- Map Price
- Tax Class Id
- Product Tax Code
- Categories
- Brand Id
- Inventory Level
- Inventory Warning Level
- Inventory Tracking
- Fixed Cost Shipping Price
- Is Free Shipping
- Is Visible
- Is Featured
- Related Products
- Warranty
- Bin Picking Number
- Layout File
- Upc
- Search Keywords
- Availability Description
- Availability
- Gift Wrapping Options Type
- Gift Wrapping Options List
- Sort Order
- Condition
- Is Condition Shown
- Order Quantity Minimum
- Order Quantity Maximum
- Page Title
- Meta Keywords
- Meta Description
- View Count
- Preorder Release Date
- Preorder Message
- Is Preorder Only
- Is Price Hidden
- Price Hidden Label
- Url
- Is Customized
- Open Graph Type
- Open Graph Title
- Open Graph Description
- Open Graph Use Meta Description
- Open Graph Use Product Name
- Open Graph Use Image
- Gtin
- Mpn
- Reviews Rating Sum
- Reviews Count
- Total Sold
- Custom Fields ID
- Custom Fields NameRequired
- Custom Fields ValueRequired
- Bulk Pricing Rules ID
- Bulk Pricing Rules Quantity Min
- Bulk Pricing Rules Quantity Max
- Bulk Pricing Rules Type
- Bulk Pricing Rules Amount
- Images Image File
- Images Is Thumbnail?
- Images Sort order
- Images Description
- Images Image URL
- Images ID
- Images Product ID
- Images URL Zoom
- Images URL Standard
- Images URL thumbnail
- Images URL Tiny
- Images Date modified
- Videos Title
- Videos Description
- Videos Sort order
- Videos Type
- Videos Video ID
- Videos ID
- Videos Product ID
- Videos Length
- Variants Cost Price
- Variants Price
- Variants Sale Price
- Variants Retail Price
- Variants Weight
- Variants Width
- Variants Height
- Variants Depth
- Variants Is free shipping?
- Variants Fixed cost shipping price
- Variants Purchasing disabled
- Variants Purchasing disabled message
- Variants UPC
- Variants Inventory level
- Variants Inventory warning level
- Variants BIN Picking number
- Variants Product ID
- Variants SKU
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Name
- Company
- Customer ID
Action
Search
- EmailRequired
- Company
- ID
- Customer Group
- First NameRequired
- Last NameRequired
- Phone
- Registration IP Address
- Notes
- Tax Exempt Category
- Customer Group ID
- Force Password Reset
- New Password
- Accepts Product Review Abandoned Cart Emails
- Store Credit Amounts
- Origin Channel ID
- Channel IDs
- Name
- Value
Action
Search or write
- NameRequired
- SKU
- ID
- TypeRequired
- Description
- WeightRequired
- Width
- Depth
- Height
- PriceRequired
- Cost Price
- Retail Price
- Sale Price
- Map Price
- Tax Class Id
- Product Tax Code
- Categories
- Brand Id
- Inventory Level
- Inventory Warning Level
- Inventory Tracking
- Fixed Cost Shipping Price
- Is Free Shipping
- Is Visible
- Is Featured
- Related Products
- Warranty
- Bin Picking Number
- Layout File
- Upc
- Search Keywords
- Availability Description
- Availability
- Gift Wrapping Options Type
- Gift Wrapping Options List
- Sort Order
- Condition
- Is Condition Shown
- Order Quantity Minimum
- Order Quantity Maximum
- Page Title
- Meta Keywords
- Meta Description
- View Count
- Preorder Release Date
- Preorder Message
- Is Preorder Only
- Is Price Hidden
- Price Hidden Label
- Url
- Is Customized
- Open Graph Type
- Open Graph Title
- Open Graph Description
- Open Graph Use Meta Description
- Open Graph Use Product Name
- Open Graph Use Image
- Gtin
- Mpn
- Reviews Rating Sum
- Reviews Count
- Total Sold
- Custom Fields ID
- Custom Fields NameRequired
- Custom Fields ValueRequired
- Bulk Pricing Rules ID
- Bulk Pricing Rules Quantity Min
- Bulk Pricing Rules Quantity Max
- Bulk Pricing Rules Type
- Bulk Pricing Rules Amount
- Images Image File
- Images Is Thumbnail?
- Images Sort order
- Images Description
- Images Image URL
- Images ID
- Images Product ID
- Images URL Zoom
- Images URL Standard
- Images URL thumbnail
- Images URL Tiny
- Images Date modified
- Videos Title
- Videos Description
- Videos Sort order
- Videos Type
- Videos Video ID
- Videos ID
- Videos Product ID
- Videos Length
- Variants Cost Price
- Variants Price
- Variants Sale Price
- Variants Retail Price
- Variants Weight
- Variants Width
- Variants Height
- Variants Depth
- Variants Is free shipping?
- Variants Fixed cost shipping price
- Variants Purchasing disabled
- Variants Purchasing disabled message
- Variants UPC
- Variants Inventory level
- Variants Inventory warning level
- Variants BIN Picking number
- Variants Product ID
- Variants SKU
Action
Search or write

- MailboxRequired
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- MailboxRequired
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- SubjectRequired
- MailboxRequired
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread TypeRequired
- TextRequired
- StatusRequired
- Assigned User
- Tag
- Cc
- Bcc
- Import OnlyRequired
- Trigger Auto Reply
Action
Write
- ConversationRequired
- CustomerRequired
- TextRequired
- User
- Create as DraftRequired
Action
Write
- Subject
- Mailbox
- Assigned User
- Tag
- StatusRequired
- Email
- Custom Query
Action
Search
- NameRequired
Action
Search
- User's EmailRequired
- Date Range StartRequired
- Date Range EndRequired
Action
Search
- User's EmailRequired
Action
Search
- EmailRequired
- First NameRequired
- Last NameRequired
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Search or write
- Filter by Channel ID
Trigger
Instant
Try It
Customer Address Created
Triggers when a new customer is created.
Trigger
Instant
Try It
- Filter by Category ID
Trigger
Instant
Try It
Customer Updated
Triggers when a customer is updated.
Trigger
Instant
Try It
- Filter by Channel ID
- Filter by Status ID
Trigger
Instant
Try It
- TitleRequired
- Url
- BodyRequired
- Is Published
- Meta Description
- Meta Keywords
- Author
- Thumbnail Path
- Tags
- Published Date
Action
Write
- First NameRequired
- Last NameRequired
- Company
- Address 1Required
- Address 2
- CityRequired
- State Or ProvinceRequired
- Postal CodeRequired
- Country CodeRequired
- Phone
- Address Type
- Customer IdRequired
- Id
- Country
- Name
- Value
Action
Write
- Owner
- App ExtensionRequired
Action
Write
- Email
- Company
- ID
- Customer Group
Action
Search
- Name
- SKU
- ID
Action
Search
- Name
- Company
- Customer ID
- First NameRequired
- Last NameRequired
- Address 1Required
- Address 2
- CityRequired
- State Or ProvinceRequired
- Postal CodeRequired
- Country CodeRequired
- Phone
- Address Type
- Customer IdRequired
- Id
- Country
- Name
- Value
Action
Search or write

How Help Scout + BigCommerce Integrations Work

Step 1: Authenticate Help Scout and BigCommerce.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Help Scout + BigCommerce

BigCommerce Tutorials

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn more Help

Related categories

Customer Support

Similar apps

Zendesk

Customer Support

Tender Support

Customer Support

Freshdesk

Customer Support

About BigCommerce

BigCommerce is an e-commerce platform that provides an all-encompassing solution for a business' online store. If you're trying to sell physical goods online, you'll want to check out Bigcommerce.

Help

Related categories

eCommerce

Similar apps

Shopify

eCommerce

Magento

eCommerce

WooCommerce

eCommerce, WordPress

Get started for free

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Help Scout + BigCommerce Integrations

How to connect Help Scout + BigCommerce

Connect your apps and automate workflows

Conversation Assigned

Assigned User

Tag

Status

Custom Fields

New Customer

Mailbox

Add Note

Conversation IDRequired

TextRequired

User

Create Customer

First NameRequired

Last NameRequired

Email

Phone

Chat Handle

Social Profile

Website

Background

Organization

Location

Job Title

Address

Address

City

State / Province

Postal Code / ZIP Code

Country

Update Customer Properties

CustomerRequired

Find Customer

EmailRequired

Find User

EmailRequired

Get Day Report

User's EmailRequired

Find or Create Conversation

SubjectRequired

Mailbox

Assigned User

Tag

StatusRequired

Email

Custom Query

MailboxRequired

Customer Label

Customer ID

Customer's Email

From User

Thread TypeRequired

TextRequired

Assigned User

Cc

Bcc

Import OnlyRequired

Trigger Auto Reply

Abandoned Cart

Filter by Channel ID

Customer Created

Order Created

Filter by Channel ID

Filter by Status ID

Shipment Created

Customer Address Updated

Order Status Updated

Create Customer

EmailRequired

First NameRequired

Last NameRequired

Company

Phone

Registration IP Address

Notes

Tax Exempt Category

Customer Group ID

ID