Help Scout

Help Scout + BigCommerce Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and BigCommerce, with as many as 17 possible integrations. Are you ready to find your productivity superpowers?

Premium
BigCommerce is a Premium integration on Zapier.

It's easy to connect Help Scout + BigCommerce and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Conversation Created

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Tags Updated

Triggers when conversation tags are updated.

Add Note

Adds a note to existing conversation.

New Customer

Triggers when a new customer is added.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

New Order

Triggers when a new order is placed (with line item support).

This Zap can trigger on orders even when they are not Completed. If you only want to use this Zap for Completed orders, add a Filter step and set it to only let the Zap continue if: system_label | Text (exactly matches) | Completed.

Create Customer

Creates a new customer.

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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn More

BigCommerce is an e-commerce platform that provides an all-encompassing solution for a business' online store. If you're trying to sell physical goods online, you'll want to check out Bigcommerce.

See BigCommerce Integrations