Help Scout + Basecamp 2 Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Basecamp 2, with as many as 89 possible integrations. Are you ready to find your productivity superpowers?
It's easy to connect Help Scout + Basecamp 2 and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new customer is added.
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Triggers when a new conversation is created.
Adds a note to existing conversation.
Triggers when a new event is added to a project.
Replies to a conversation. Please note that this will send actual email to the customer unless
draft flag is used.
Triggers when a new topic is added (A new message is a topic, and the first comment on Calendar Events, Uploads, and Todos are topics).
Creates a new calendar event on a specific project.
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