Hatchbuck Help & Support

What Hatchbuck Triggers and Actions are Supported?

Supported Triggers#

  • New Webhook Automation Event - Triggers when a webhook automation step is called.

Supported Actions#

  • Add Note - Adds a note to contact. If contact does not exist, this action creates contact and adds the note.
  • Add Tag - Adds tag to contact. If contact does not exist, this action creates contact and adds tags.
  • Create/Update Contact - Creates a new contact or updates an existing contact.

How to Get Started with Hatchbuck on Zapier

To get started with Hatchbuck on Zapier, first you will need to click to connect your Hatchbuck account to use with your Zap. Next, you'll be asked to name your Hatchbuck connection and enter your API Key:

Hatchbuck API Key

To locate your API Key in your Hatchbuck account, please follow these steps:

  • Log into Hatchbuck account.
  • In the top right, click on Account Settings.

Accopunt settings

  • Once in the account settings, select Web API.
  • Click to generate the API Key.

Click to generate the API Key.

Paste your key back into your Zapier account and then “Continue”. If your API was entered correctly your Hatchbuck account will now be successfully connected.

Hatchbuck connection successful

Common Problems with Hatchbuck

My address fields are not showing up#

If you include any address fields, you have to include them all, including the country. If you leave any of the address fields blank, the contact will be created but all address fields will be left out. Make sure to map all the address fields and you should be good to go!

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Getting Started with Zapier

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