Weighing your options? Check out these 5 alternatives that could help you accomplish your goal.
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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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Tender Support is an elegant help desk that organizes your customer care so you can focus on delivering the best service possible.
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Desk is the new version of Assistly under the flagship Salesforce brand. Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.