Sometimes a help ticket is easily solved with multiple people on the case. This integration makes it easy to add new Groove tickets to Trello as new cards so your team can collaborate on tickets inside of Trello.
How It Works
- There's a new ticket in Groove
- Zapier automatically creates a card in Trello from that ticket
What You Need
- Groove account
- Trello account
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Triggers when a customer is created.
Starts a new ticket for your customer.
Triggers when a customer replies to a ticket.
Adds a new list on a specific board.
Triggers when a new ticket is created.
Creates a new board.
Triggers when a ticket is tagged.
Adds a new card on a specific board and list.
Triggers when a ticket is assigned.
Changes the state of a ticket to "opened".