When this happens...
GrooveTicket Started
Then do this...
TrelloCreate Card

Sometimes a help ticket is easily solved with multiple people on the case. This integration makes it easy to add new Groove tickets to Trello as new cards so your team can collaborate on tickets inside of Trello.

How It Works

  1. There's a new ticket in Groove
  2. Zapier automatically creates a card in Trello from that ticket

What You Need

  • Groove account
  • Trello account

Why Zapier?

Free

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Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Groove + Trello and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Groove
Customer Added

Triggers when a customer is created.

Groove
Create New Ticket

Starts a new ticket for your customer.

Groove
Customer Replied

Triggers when a customer replies to a ticket.

Trello
Create List

Adds a new list on a specific board.

Groove
Ticket Started

Triggers when a new ticket is created.

Trello
Create Board

Creates a new board.

Groove
Ticket Tagged

Triggers when a ticket is tagged.

Trello
Create Card

Adds a new card on a specific board and list.

Groove
Ticket Assigned

Triggers when a ticket is assigned.

Groove
Reopen Ticket

Changes the state of a ticket to "opened".

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The simple helpdesk for SaaS and eCommerce businesses.

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.