Groove + Status Hero Integrations
How to connect Groove + Status Hero
Zapier lets you send info between Groove and Status Hero automatically—no code required.
Triggers when an agent is created.
Creates a team-wide holiday for your team. Note: Check-ins and reports are skipped for team holidays.
Popular Groove + Status Hero workflows
Agent InvitedTriggers when an agent is created.Trigger- Agent RepliedTriggers when an agent replies to a ticket.Trigger
- Customer AddedTriggers when a customer is created.Trigger
- Customer RepliedTriggers when a customer replies to a ticket.Trigger
- Note AddedTriggers when a note is added to a ticket.Trigger
- Ticket AssignedTriggers when a ticket is assigned.Trigger
- Ticket ClosedTriggers when a ticket is closed.Trigger
- Ticket DeletedTriggers when a ticket is deleted.Trigger
- Groove
Triggers when a ticket is moved to a different mailbox.
Instant
Trigger
- Groove
Triggers when a ticket is opened.
Instant
Trigger
- Groove
Triggers when a ticket's priority is changed.
Instant
Trigger
- Groove
Triggers when a new ticket is created.
Instant
Trigger
- Groove
Triggers when a ticket's state is changed.
Instant
Trigger
- Groove
Triggers when a ticket is tagged.
Instant
Trigger
- Groove
Adds a private note to an existing ticket.
Scheduled
Action
- Groove
Assigns an agent to a ticket.
Scheduled
Action
- Groove
Changes the state of a ticket to "closed".
Scheduled
Action
- Groove
Starts a new ticket for your customer.
Scheduled
Action
- Groove
Changes the state of a ticket to "opened".
Scheduled
Action
- Groove
Changes the state of a ticket, e.g. from "opened" to "closed".
Scheduled
Action
- Status Hero
Triggers when someone on the team comments on a check-in from someone else on the team.
Instant
Trigger
- Status Hero
Triggers when someone on the team reacts (with an emoji) to a check-in from someone else on the team.
Instant
Trigger
- Status Hero
Triggers when someone on the team checks-in with a status update.
Instant
Trigger
- Status Hero
Records leave, vacation, or absence for a team member.
Scheduled
Action
- Status Hero
Creates a team-wide holiday for your team. Note: Check-ins and reports are skipped for team holidays.
Scheduled
Action
- Status Hero
Records an activity and adds it to the next check-in for a specific team member.
Scheduled
Action
How Groove + Status Hero Integrations Work
- Step 1: Authenticate Groove + Status Hero.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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