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Groove + Status Hero Integrations

How to connect Groove + Status Hero

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Choose an Action
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Supported triggers and actions

What does this mean?
  • Groove triggers, actions, and search

    Agent Replied

    Triggers when an agent replies to a ticket.

    Trigger
    Instant
    Try It
  • Groove triggers, actions, and search

    Customer Replied

    Triggers when a customer replies to a ticket.

    Trigger
    Instant
    Try It
    • Assignee

    • Assigned Group

    • Priority

    • Mailbox

      The mailbox this ticket is in.

    Trigger
    Instant
    Try It

How Groove + Status Hero Integrations Work

  1. Step 1: Authenticate Groove and Status Hero.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
groove logo
groove logo

About Groove

The simple helpdesk for SaaS and eCommerce businesses.
Learn more

Related categories

  • Customer Support

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status-hero logo
status-hero logo

About Status Hero

Status Hero is a lightweight tool for replacing standups and tracking check-ins, goals, and activity from your team.

Related categories

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