Groove + Status Hero Integrations

How to connect Groove + Status Hero

Zapier lets you send info between Groove and Status Hero automatically—no code required.

When this happens...

automatically do this!

Popular Groove + Status Hero workflows

Our most popular Zap! arrow pointing down

Record closed Groove tickets in Status Hero
Try it
Groove + Status Hero
More details
When this happens
Step 1: Ticket Closed
Then do this
Step 2: Record Activity
See Zap details Try it
Record closed Groove tickets in Status Hero
Record closed Groove tickets in Status Hero
Groove + Status Hero

Connect your apps and automate workflows

Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work.

By signing up, you agree to Zapier’s Terms of Service and Privacy Policy

Supported triggers and actions

What does this mean?

Agent Invited
Triggers when an agent is created.
Trigger
Instant
Agent Replied
Triggers when an agent replies to a ticket.
Trigger
Instant
Customer Added
Triggers when a customer is created.
Trigger
Instant
Customer Replied
Triggers when a customer replies to a ticket.
Trigger
Instant
Note Added
Triggers when a note is added to a ticket.
Trigger
Instant
Ticket Assigned
Triggers when a ticket is assigned.
Trigger
Instant
Ticket Closed
Triggers when a ticket is closed.
Trigger
Instant
Ticket Deleted
Triggers when a ticket is deleted.
Trigger
Instant
Groove
Triggers when a ticket is moved to a different mailbox.
Instant
Trigger
Groove
Triggers when a ticket is opened.
Instant
Trigger
Groove
Triggers when a ticket's priority is changed.
Instant
Trigger
Groove
Triggers when a new ticket is created.
Instant
Trigger
Groove
Triggers when a ticket's state is changed.
Instant
Trigger
Groove
Triggers when a ticket is tagged.
Instant
Trigger
Groove
Adds a private note to an existing ticket.
Scheduled
Action
Groove
Assigns an agent to a ticket.
Scheduled
Action
Groove
Changes the state of a ticket to "closed".
Scheduled
Action
Groove
Starts a new ticket for your customer.
Scheduled
Action
Groove
Changes the state of a ticket to "opened".
Scheduled
Action
Groove
Changes the state of a ticket, e.g. from "opened" to "closed".
Scheduled
Action
Status Hero
Triggers when someone on the team comments on a check-in from someone else on the team.
Instant
Trigger
Status Hero
Triggers when someone on the team reacts (with an emoji) to a check-in from someone else on the team.
Instant
Trigger
Status Hero
Triggers when someone on the team checks-in with a status update.
Instant
Trigger
Status Hero
Records leave, vacation, or absence for a team member.
Scheduled
Action
Status Hero
Creates a team-wide holiday for your team. Note: Check-ins and reports are skipped for team holidays.
Scheduled
Action
Status Hero
Records an activity and adds it to the next check-in for a specific team member.
Scheduled
Action

How Groove + Status Hero Integrations Work

Step 1: Authenticate Groove and Status Hero.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.