When this happens...
GrooveTicket Assigned
Then do this...
JiraCreate Issue

Want to make sure JIRA keeps up with all those active Groove tickets? Set up this Groove JIRA integration and we'll help you track them, creating a new issue on JIRA for every new assigned ticket on Groove from then on.

How It Works

  1. A new ticket is assigned on Groove
  2. Zapier automatically creates a JIRA issue

What You Need

  • Groove account
  • JIRA account

Why Zapier?


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No coding required—automate any of 1,000+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Groove + Jira and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Customer Added

Triggers when a customer is created.

Create New Ticket

Starts a new ticket for your customer.

Customer Replied

Triggers when a customer replies to a ticket.

Add Watcher to Issue

Adds a user to the issue's watcher list.

Ticket Started

Triggers when a new ticket is created.

Update Issue

Updates an existing issue.

Ticket Tagged

Triggers when a ticket is tagged.

Create Issue

Create a new issue, select your own project and issue type.

Ticket Assigned

Triggers when a ticket is assigned.

Reopen Ticket

Changes the state of a ticket to "opened".

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Jira is a bug and issue tracking software tool that allows software developers to manage product development and build better software.

See Jira Integrations