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Google Sheets + Groove

Add new rows to Google Sheets for new tagged tickets on Groove

Keeping a record of particular tickets coming in on Groove? Use this Groove Google Sheets integration and we'll isolate them all for you. It will trigger every time you tag a new ticket on Groove, sending all its information to Google Sheets and creating a new row for you automatically.

Keeping a record of particular tickets coming in on Groove? Use this Groove Google Sheets integration and we'll isolate them all for you. It will trigger every time you tag a new ticket on Groove, sending all its information to Google Sheets and creating a new row for you automatically.

  1. When this happens...
    GrooveGroove
    Ticket Tagged

    Triggers when a ticket is tagged.

    TriggerInstant
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Groove triggers, actions, and search

    Agent Invited

    Triggers when an agent is created.

    Trigger
    Instant
    Try It
    • Linkedin Username

    • Twitter Username

    • Company Name

    • Email

    • Website

    Trigger
    Instant
    Try It
    • Priority

    • Assignee

    • Assigned Group

    • Closed By

    • Customer Name

    • Mailbox

    Trigger
    Instant
    Try It
  • Groove triggers, actions, and search

    Agent Replied

    Triggers when an agent replies to a ticket.

    Trigger
    Instant
    Try It
  • Groove triggers, actions, and search

    Customer Replied

    Triggers when a customer replies to a ticket.

    Trigger
    Instant
    Try It
    • Assignee

    • Assigned Group

    • Priority

    • Mailbox

    Trigger
    Instant
    Try It
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About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn moreHelp

Related categories

  • Google
  • Spreadsheets

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The simple helpdesk for SaaS and eCommerce businesses.

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