Groove

Groove + Delighted Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Groove and Delighted, with as many as 20 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Groove + Delighted and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Customer Added

Triggers when a customer is created.

Create New Ticket

Starts a new ticket for your customer.

Customer Replied

Triggers when a customer replies to a ticket.

Add Person / Schedule Survey

Send the Delighted survey to someone. You can add a delay, so that the survey won't be sent right away. You can also send properties like CustomerID or Categories so you can filter on this info from your dashboard.

Ticket Started

Triggers when a new ticket is created.

Reopen Ticket

Changes the state of a ticket to "opened".

Ticket Tagged

Triggers when a ticket is tagged.

Change Assigned Agent

Assigns an agent to a ticket.

Ticket Assigned

Triggers when a ticket is assigned.

Close Ticket

Changes the state of a ticket to "closed".

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

The simple helpdesk for SaaS and eCommerce businesses.

Learn More

Delighted is the easiest and most beautiful way to measure customer happiness.

See Delighted Integrations