Google Sheets
When this happens...
Promoter.ioFeedback Submitted or Updated
do these tasks!
MonkeyLearnClassify Text
Google SheetsCreate Spreadsheet Row

Struggling to analyze all of your open-ended feedback? With this integration, you will be able to process thousands of free format text answers with MonkeyLearn. When a new response is received in, MonkeyLearn will analyze the content and classify according to aspect or sentiment. The results will be sent to a Google Sheets spreadsheet.

How it works

  1. A new survey response is completed in
  2. MonkeyLearn analyzes the response and gets the corresponding aspect or sentiment
  3. Zapier adds a new row to your selected Google Sheets spreadsheet

Apps involved

  • MonkeyLearn
  • Google Sheets

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When this happens...
then do this!
New Spreadsheet Row

Triggered when a new row is added to the bottom of a spreadsheet.

Create Worksheet

Create a blank worksheet with a title. Optionally, provide headers.

New or Updated Spreadsheet Row

Triggered when a new row is added or modified in a spreadsheet.

Create Spreadsheet Row

Create a new row in a specific spreadsheet.

NPS Score Changed

Whenever the NPS score for any campaign changes.

Update Spreadsheet Row

Update a row in a specific spreadsheet.

Contact Unsubscribed

Triggers when a surveyed contact has unsubscribed from email.

Survey a Contact

Deliver a survey to a contact you specify. Any contact you survey will also be added to your contact list and add all custom attributes you send. You can set a delivery delay in your campaign settings inside if you would prefer the contact to not receive a survey instantly.

Feedback Submitted or Updated

Triggers when a contact has submitted a score and/or left a comment.

Tag a Feedback

Adds a tag to a feedback.

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Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.

Learn More is the easiest and most effective way to measure and track customer loyalty using the Net Promoter System®.

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