The search by name is not case sensitive and ignores any blank space.

The HTTP method we'll use to perform the request.

Any URL with a querystring will be re-encoded properly.

If yes, request data below will be overridden with the raw data from the previous step (you are still responsible for headers though, like Content-Type). Defaults to no.

Place raw data for the request here. Could be JSON, XML, etc. Nothing is parsed for you here (including extra line breaks or spaces -- everything is sent verbatim). You probably need to define a header below corresponding to your data Content-Type. Reminder: data provided in this field is completely ignored if you chose "yes" to pass-through.

By default we convert fields with double underscores into nested dictionaries. Select no here to turn this behavior off.

A pipe (|) separated username, password combo for standard HTTP authentication.

Key, value pairs to be added as headers in all requests.

Any URL with a querystring will be re-encoded properly.

Pay special attention to the proper mapping of the data below.

These are key-value pairs that will form the data portion of the request. If you leave these empty, all fields from the previous step will be used. If you want to send your own raw JSON or form-encoded values here, please use the Custom Request action instead.

Wraps the request in an array if that is something the service requires.

A file object to be attached to the request. The request will automatically be converted to multipart/form-data, with the above payload type defining the sub content-type for the data being passed.

By default we convert fields with double underscores into nested dictionaries. Select no here to turn this behavior off.

A pipe (|) separated username, password combo for standard HTTP authentication.

Key, value pairs to be added as headers in all requests.

Make sure you map the issue key instead of the id (e.g. TEST-123 not 12345). Note that if you are using a search for this, you'll need to select a similar field from the dropdown first and then map the issue over as a custom value so that the fields load first.

We can only list available statuses for the issue given in the above field. You may have workflows in place which can prevent certain statuses from appearing here. Make sure whichever issue is specified above is in the status you expect it to be when your Zap runs.

If provided, find the issue with the "best match" of the summary text.

If you already know the issue's key, enter it here and we will look up that specific issue (Example: XYZ-123).

By default, Zapier gives you the entire payload of the webhook. If this is specified, Zapier will only grab the child key from the object(s) sent to Zapier. For example, given {"contact": {"name": "Mike"}}, add "contact" here to only return {"name": "Mike"}. Traverse more deeply nested children by using dot-separated syntax. Line item payloads will run your Zap for each instance of the child key.

We recommend not putting any query string arguments in the URL (use "Query String Params" below).

These params will be URL-encoded and appended to the URL when making the request. Note: If you specify nothing for this field, we will automatically encode and include every field from the previous step in the query string. If you don't want this, use the "Custom Request" action.

If "yes", this dumps the results directly to a key (set below) as JSON. If "no", we simulate a form.

Only used if As JSON.

By default we convert fields with double underscores into nested dictionaries. Select no here to turn this behavior off.

A pipe (|) separated username, password combo for standard HTTP authentication.

Key, value pairs to be added as headers in all requests.

Any URL with a querystring will be re-encoded properly.

Pay special attention to the proper mapping of the data below.

These are key-value pairs that will form the data portion of the request. If you leave these empty, all fields from the previous step will be used. If you want to send your own raw JSON or form-encoded values here, please use the Custom Request action instead.

Wraps the request in an array if that is something the service requires.

A file object to be attached to the request. The request will automatically be converted to multipart/form-data, with the above payload type defining the sub content-type for the data being passed.

By default we convert fields with double underscores into nested dictionaries. Select no here to turn this behavior off.

A pipe (|) separated username, password combo for standard HTTP authentication.

Key, value pairs to be added as headers in all requests.