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Google Business Profile + ChatGPT

Respond to Google My Business Reviews with ChatGPT

Whenever you receive a new review on Google My Business, you should provide a seamless customer experience by providing a thoughtful response. This Zap will send each new review to ChatGPT, which will write an appropriate response depending on your prompt. Finally, the Zap will automatically reply in Google My Business for you, saving you time and helping you scale. Improve your online reputation management and customer experience with this seamless integration.

Whenever you receive a new review on Google My Business, you should provide a seamless customer experience by providing a thoughtful response. This Zap will send each new review to ChatGPT, which will write an appropriate response depending on your prompt. Finally, the Zap will automatically reply in Google My Business for you, saving you time and helping you scale. Improve your online reputation management and customer experience with this seamless integration.

  1. When this happens...
    Google Business ProfileGoogle Business Profile
    New Review (Polling)

    Triggers when a new review is created. This trigger checks for new reviews at regular intervals.

    TriggerScheduled
  2. automatically do this...
    ChatGPTChatGPT
    Conversation

    Sends a Chat to OpenAI and generate a Completion, optionally storing messages as we do.

    ActionWrite
  3. then do this!
    Google Business ProfileGoogle Business Profile
    Create Reply

    Creates a reply for a specified review or updates the reply if one already exists. This action is best used with the Google My Business New Review trigger.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • LocationRequired

    • SummaryRequired

    • Topic TypeRequired

    Action
    Write
    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • Text to Be AnalyzedRequired

    • Info 1

    • Max Tokens

    • ModelRequired

    • Temperature

    • Top P

    Action
    Write
    • Copy

    • Moderation ModelRequired

    • Text to be classifiedRequired

    Action
    Write
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About Google Business Profile

Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.
Learn moreHelp

Related categories

  • Google
  • Website Builders

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About ChatGPT

ChatGPT is an AI tool built by OpenAI that enables conversational automation. A more powerful OpenAI integration is available here: https://zapier.com/apps/openai/integrations

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