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Google Analytics + Toky

Register Toky new calls as events in Google Analytics to improve call center analysis

Use the power of Google Analytics to analyze the data of inbound and outbound calls made in your Toky call center. For every new call registered in Toky, a new event will be sent to Google Analytics, so you can easily track every call in the Events report of your Google Analytics account.

Use the power of Google Analytics to analyze the data of inbound and outbound calls made in your Toky call center. For every new call registered in Toky, a new event will be sent to Google Analytics, so you can easily track every call in the Events report of your Google Analytics account.

  1. When this happens...
    TokyToky
    New Call

    Trigger when there is a new call in Toky.

    TriggerInstant
  2. automatically do this!
    Google AnalyticsGoogle Analytics
    Create a Measurement

    Send a measurement of an event to Google Analytics.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Toky triggers, actions, and search

    New Call

    Trigger when there is a new call in Toky.

    Trigger
    Instant
    Try It
  • Toky triggers, actions, and search

    New Voicemail

    Trigger when there is a new voicemail in Toky.

    Trigger
    Instant
    Try It
    • From NumberRequired

      It must be an SMS capable number assigned by Toky.

    • To NumberRequired

      The number must be in international format (or E.164) Ex: +13052335667.

    • Text Message BodyRequired

    Action
    Write
    • AccountRequired

      Be sure the Google Analytics account you are using has "Analyst" permissions

    • PropertyRequired

    • View (Profile)Required

    Trigger
    Scheduled
    Try It
  • Toky triggers, actions, and search

    New Text Message

    Trigger when there is a new incoming Text Message in Toky.

    Trigger
    Instant
    Try It
    • Phone NumberRequired

      The phone number of the contact.

    • Created ByRequired

      Toky Agent ID ( Email ) that will create the contact.

    • Email of the Contact

      Email of the contact.

    • First Name

      The first name of the contact.

    • Last Name

      Last name of the contact.

    Action
    Write
    • Contact NumberRequired

    Action
    Search
    • AccountRequired

      Be sure the Google Analytics account you are using has "Analyst" permissions

    • PropertyRequired

    • TypeRequired

    Action
    Write
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About Toky

Toky is a cloud telephony service that helps you to start your business call center, make and receive calls, send SMS and much more.
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