When this happens...
ZendeskNew Ticket
Then do this...
GoCanvasCreate Dispatch

By connecting Zendesk to GoCanvas you can send out customized mobile forms to your users in the field so they can capture structured data about issues that need resolving. Your team can utilize GoCanvas for all of their other mobile form needs and remain in GoCanvas when tickets from Zendesk come in.

Note: This will not generate Canvas dispatches for tickets created prior to this Zap being turned on.

How It Works

  1. A ticket is created in Zendesk
  2. Zapier creates a dispatch in GoCanvas

What You Need

  • Zendesk account
  • GoCanvas account with the Dispatch feature enabled for a GoCanvas App

Why Zapier?


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It's easy to connect GoCanvas + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Submission

Triggers when a new submission is uploaded to GoCanvas for the specified app. You should have a submission to get the dynamic fields.

Delete Dispatch

Deletes an existing Dispatch. You must know the "Description" of the Dispatch you want to delete.

New User

Triggers when a new user is created.

Create Dispatch

Creates a GoCanvas Dispatch. Make sure Dispatch is enabled for your GoCanvas App.

New Ticket

Triggers when a new ticket is added to a view.

Attach File to Ticket

Attach a file to an existing ticket.

New Group

Triggers when a new group is created.

Create User

Create a new user.

New Forum

Triggers when a new forum is added.

Create Ticket

Create a new ticket.

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Become a Zapier Integration Partner

GoCanvas provides a simple, drag and drop tool for creating your own mobile forms (called GoCanvas Apps) that can be filled out by your employees on their mobile devices. Customize your own mobile inspections, work orders, time cards, invoices, waivers and much more. Instantly transmit your data to customers and colleagues to keep your business moving at the speed of digital.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

See Zendesk Integrations