Convert new Gmail messages to Zendesk tickets [Business Gmail Accounts Only]
When this happensStep 1: New Email
Then do thisStep 2: Create Ticket
If your customers occasionally send support requests to your Gmail instead of your Zendesk support address, use this Gmail Zendesk integration to create a Zendesk ticket from new Gmail messages.
How It Works
- A new Gmail message is received
- Zapier creates a new Zendesk ticket from the contents of the email
What You Need
- Gmail account
- Zendesk account
Note: This integration will only work if you have a Business Gmail account - these have custom domains. Free consumer Gmail accounts cannot be used with this integration. Read Help docs here.