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Convert new Gmail messages to Ivanti Service Manager Incidents [Business Gmail Accounts Only]

  1. When this happensStep 1: New Email

  2. Then do thisStep 2: Create Incident

If your customers occasionally send support requests to your Gmail instead of your Ivanti Service Manager Support address, use this Gmail-Ivanti Service Manager integration to create an Ivanti Service Manager incident from new Gmail messages.

How this Gmail-Ivanti Service Manager integration works

  1. A new Gmail message is received.
  2. Zapier creates a new Ivanti Service Manager incident from the contents of the email.

Apps involved

  • Gmail
  • Ivanti Service Manager

Note: This integration will only work if you have a Business Gmail account - these have custom domains. Free consumer Gmail accounts cannot be used with this integration. Read Help docs here.

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Connect Gmail + Ivanti Service Manager in Minutes

It's easy to connect Gmail + Ivanti Service Manager and requires absolutely zero coding experience—the only limit is your own imagination.

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