Convert new Gmail messages to Ivanti Service Manager Incidents [Business Gmail Accounts Only]
If your customers occasionally send support requests to your Gmail instead of your Ivanti Service Manager Support address, use this Gmail-Ivanti Service Manager integration to create an Ivanti Service Manager incident from new Gmail messages.
If your customers occasionally send support requests to your Gmail instead of your Ivanti Service Manager Support address, use this Gmail-Ivanti Service Manager integration to create an Ivanti Service Manager incident from new Gmail messages.
- When this happens...New Email
Triggers when a new e-mail appears in the specified mailbox.
- automatically do this!Create Incident
Creates a new incident.
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