When this happens...
GmailNew Email
Then do this...
IntercomSend Incoming Message

Keep a holistic view of communication with your customers by using this Zapier integration to log incoming Gmail messages as from a user as an incoming message in Intercom.

How it Works

  1. Someone sends an email to your Gmail account
  2. Zapier automatically creates a new incoming message in Intercom

What You Need

  • A Gmail account
  • An Intercom account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Gmail + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Gmail
New Email Matching Search

Triggers when you receive a new email that matches a search string you provide.

Gmail
Create Draft

Create (but do not send) a new email message.

Gmail
New Labeled Email

Triggers when you receive a new email and label it within two days.

Gmail
Send Email

Create and send a new email message.

Gmail
New Attachment

Triggers when you receive a new attachment (triggers once per attachment).

Intercom
Create/Update User

Update a user within Intercom given their e-mail address.

Gmail
New Starred Email

Triggers when you receive a new email and star it within two days.

Intercom
Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

Gmail
New Thread

Triggers when a new thread starts.

Intercom
Add User Tag

Attach a tag to a specific user.

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Become a Zapier Integration Partner

One of the most popular email services, Gmail keeps track of all your emails with treaded conversations, tags, and Google-powered search to locate find any message you need.

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.