Gmail
When this happens...
GmailNew Email
Then do this...
IntercomSend Incoming Message

Keep a holistic view of communication with your customers by using this Zapier integration to log incoming Gmail messages as from a user as an incoming message in Intercom.

How it Works

  1. Someone sends an email to your Gmail account
  2. Zapier automatically creates a new incoming message in Intercom

What You Need

  • A Gmail account
  • An Intercom account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Gmail + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Email Matching Search

Triggers when you receive a new email that matches a search string you provide.

Create Draft

Create (but do not send) a new email message.

New Labeled Email

Triggers when you receive a new email and label it within two days.

Send Email

Create and send a new email message.

New Attachment

Triggers when you receive a new attachment (triggers once per attachment).

Add/Remove Tag on User

Attach or remove a tag on a specific user.

New Starred Email

Triggers when you receive a new email and star it within two days.

Create/Update User

Update a user within Intercom given their e-mail address.

New Thread

Triggers when a new thread starts.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

One of the most popular email services, Gmail keeps track of all your emails with treaded conversations, tags, and Google-powered search to locate find any message you need.

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

See Intercom Integrations