Add starred Gmail messages as Help Scout conversations

If your customers occasionally send support requests to your Gmail instead of your support address, use this integration to create new conversations in Help Desk straight from your inbox. That way, you can have all your customer conversations in one centralized place.

How this Gmail-Help Scout integration works

  1. A message is starred in a Gmail inbox
  2. Zapier creates a conversation in Help Scout

Apps involved

  • Gmail
  • Help Scout
Add starred Gmail messages as Help Scout conversations
Gmail integration logo

One of the most popular email services, Gmail keeps track of all your emails with treaded conversations, tags, and Google-powered search to locate find any message you need.

Help Scout integration logo

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

What Is Zapier?

Get Help