Loading

Freshdesk + Gmail

Send Gmail email for new Freshdesk tickets

If you need to notify non-Freshdesk users of new tickets, or prefer to receive email notifications about them, this Freshdesk Gmail integration is for you. Once it's active, a new email will be sent through Gmail for any new tickets received through Freshdesk.

If you need to notify non-Freshdesk users of new tickets, or prefer to receive email notifications about them, this Freshdesk Gmail integration is for you. Once it's active, a new email will be sent through Gmail for any new tickets received through Freshdesk.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    GmailGmail
    Send Email

    Triggers when a new e-mail appears in the specified mailbox.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

Similar apps

Zendesk integrationsZendesk integrations

Zendesk

Customer Support
Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Mojo Helpdesk integrationsMojo Helpdesk integrations

Mojo Helpdesk

Customer Support
gmail logo

Related categories

Similar apps

IMAP by Zapier integrationsIMAP by Zapier integrations

IMAP by Zapier

Email, Zapier
SMTP by Zapier integrationsSMTP by Zapier integrations

SMTP by Zapier

Email, Zapier
Microsoft Office 365 integrationsMicrosoft Office 365 integrations

Microsoft Office 365

Email, Microsoft