Freshdesk + Gmail + Digest by Zapier
Get a digest of Freshdesk ticket notes sent to your Gmail on a set schedule
Your team takes notes on your customers, but you might have to dig to find that helpful information. With this workflow, you can see these notes in one place on a schedule you set. Every new note on a Freshdesk ticket is added to a digest. Zapier will deliver your digest to Gmail every day, week, or month.
Your team takes notes on your customers, but you might have to dig to find that helpful information. With this workflow, you can see these notes in one place on a schedule you set. Every new note on a Freshdesk ticket is added to a digest. Zapier will deliver your digest to Gmail every day, week, or month.
- When this happens...New Ticket Note
Triggers when a Note is added to a Ticket.
- automatically do this...Append Entry and Schedule Digest
Appends an entry to your digest, and schedules a time for it to be released.
- then do this!Send Email
Triggers when a new e-mail appears in the specified mailbox.
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