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Freshservice + Jira Software Server

Create Freshservice Ticket from JIRA Issues

Ever need to pass issues along from the ops team to IT? The JIRA Freshservice integration makes it a breeze for sending new JIRA issues to Freshservice as a ticket.

Ever need to pass issues along from the ops team to IT? The JIRA Freshservice integration makes it a breeze for sending new JIRA issues to Freshservice as a ticket.

  1. When this happens...
    Jira Software ServerJira Software Server
    New Issue

    Triggers when you add an issue to a project of your selection.

    TriggerScheduled
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • ProjectRequired

    Trigger
    Scheduled
    Try It
  • Jira Software Server triggers, actions, and search

    New Issue Type

    Triggers when you add a new issue type.

    Trigger
    Scheduled
    Try It
    • IssueRequired

    • UserRequired

    Action
    Write
    • JqlRequired

    Trigger
    Scheduled
    Try It
    • Issue ID or KeyRequired

    • FileRequired

    Action
    Write
freshservice logo
freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

  • Server Monitoring
jira-software-server logo
jira-software-server logo

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.
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