Freshservice + Jira Software Cloud Integrations
How to connect Freshservice + Jira Software Cloud
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New TicketTriggers when there is a new ticket is created in Freshservice.Trigger- New UserTriggers when a new User is created.Trigger
- Update TicketTriggers when a Ticket is updated.Trigger
- Update UserTriggers when a user is updated.Trigger
- Create TicketCreate a ticket in Freshservice for your domain.Action
- Create RequesterAllows you to create a Requester in Freshservice for your support domain.Action
New IssueTriggers when a new issue is created.Trigger- New Issue (Via JQL)Triggers when a new issue is added that matches some JQL.Trigger
- Jira Software Cloud
Triggers when an existing issue is updated.
Scheduled
Trigger
- Jira Software Cloud
Adds an attachment to an issue.
Scheduled
Action
- Jira Software Cloud
Adds a new comment to an issue.
Scheduled
Action
- Jira Software Cloud
Creates a link (e.g. "is blocked by") between two issues.
Scheduled
Action
- Jira Software Cloud
Adds a new watcher to an issue.
Scheduled
Action
- Jira Software Cloud
Creates a new issue.
Scheduled
Action
- Jira Software Cloud
Updates an existing issue.
Scheduled
Action
- Jira Software Cloud
Searches for an issue by summary or key.
Scheduled
Action
- Jira Software Cloud
Finds an existing user.
Scheduled
Action
How Freshservice + Jira Software Cloud Integrations Work
- Step 1: Authenticate Freshservice and Jira Software Cloud.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
About Freshservice
Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
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About Jira Software Cloud
Jira Software is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to cloud-hosted instances of Jira.
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