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Acquire + Freshservice

Create new Freshservice tickets when Acquire Chat end

Following up with live chats can sometimes be challenging. Use this integration to automatically create a new ticket in Freshservice whenever an Acquire chat ends. Save time and energy!

Following up with live chats can sometimes be challenging. Use this integration to automatically create a new ticket in Freshservice whenever an Acquire chat ends. Save time and energy!

  1. When this happens...
    AcquireAcquire
    Close Case

    Triggers when a case closed.

    TriggerInstant
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Acquire triggers, actions, and search

    Close Case

    Triggers when a case closed.

    Trigger
    Instant
    Try It
  • Acquire triggers, actions, and search

    Feedback Rating

    Triggers when a new Chat feedback is available.

    Trigger
    Instant
    Try It
  • Acquire triggers, actions, and search

    Create Case

    Create Case in Acquire.

    Action
    Write
acquire logo
acquire logo

About Acquire

Acquire is a customer communication platform. We help users bridge gaps between customers and sales and support teams to empower all involved.

Related categories

  • Communication
freshservice logo
freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories