Freshdesk
When this happens...
WooCommerceNew Order
do these tasks!
PodioCreate Item
MailchimpAdd Subscriber to Tag
FreshdeskCreate Ticket

This Zap will do it all for you: create Podio items and Freshdesk tickets AND add customers to your MailChimp segments—all of it automatic! Let Zapier build your newsletter lists and order tracking databases in an instant.

How this integration works:

  1. New orders are placed in WooCommerce
  2. Zapier creates Podio items
  3. Zapier adds the customer's email address to MailChimp
  4. Zapier creates a Freshdesk ticket

Apps involved

  • WooCommerce
  • Podio
  • MailChimp
  • Freshdesk

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + WooCommerce and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Order

(With Line Item Support) Triggers when a WooCommerce order is paid for.

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

New Customer

Triggers if a customer chooses to register for an account. This can happen during the checkout process, or via the My Account page.

Create Forum Topic

Create a new Forum Topic on Freshdesk Forums.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

WooCommerce is the eCommerce platform for WordPress. This connection requires a paid extension.

See WooCommerce Integrations