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Freshdesk + Twitter Integrations

How to connect Freshdesk + Twitter

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  • Freshdesk triggers, actions, and search
    New Ticket
    Triggers when there is a new ticket is created in Freshdesk.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Contact
    Triggers when a new customer is created.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Ticket Note
    Triggers when a Note is added to a Ticket.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Ticket
    Triggers when a Ticket is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Contact
    Triggers when a user is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Add Notes to a Ticket
    Add Private or Public notes to a Freshdesk Support Ticket.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Company
    Allows you to create a Company entry in Freshdesk.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Forum
    Creates a Forum under a Category.
    Action
    Write
  • Freshdesk

    Creates a Forum Category.

    Scheduled

    Action

  • Freshdesk

    Create a new Forum Topic on Freshdesk Forums.

    Scheduled

    Action

  • Freshdesk

    Create a ticket in Freshdesk for your domain.

    Scheduled

    Action

  • Freshdesk

    Allows you to create a User/Customer in Freshdesk for your support domain.

    Scheduled

    Action

  • Freshdesk

    Finds an existing customer or a potential customer that has raised a ticket.

    Scheduled

    Action

  • Freshdesk

    Find a ticket by ID.

    Scheduled

    Action

  • Twitter

    Triggers when a specific user likes a tweet.

    Scheduled

    Trigger

  • Twitter

    Triggers when a user of your choosing gets a new follower.

    Scheduled

    Trigger

  • Twitter

    Triggers when there is a new tweet in a specific list you choose.

    Scheduled

    Trigger

  • Twitter

    Triggers when you get a new follower.

    Scheduled

    Trigger

  • Twitter

    Triggers when you tweet something new.

    Scheduled

    Trigger

  • Twitter

    Triggers from mention of search term in a specific geo location.

    Scheduled

    Trigger

  • Twitter

    Triggers when any user creates a new Tweet that contains a specific search term (like a word, phrase, username or hashtag).

    Scheduled

    Trigger

  • Twitter

    Triggers when a specific user tweets.

    Scheduled

    Trigger

  • Twitter

    Adds a user to one of your lists.

    Scheduled

    Action

  • Twitter

    Creates a tweet. Optionally, include an image, video, or GIF.

    Scheduled

    Action

  • Twitter

    Updates your profile image on Twitter.

    Scheduled

    Action

  • Twitter

    Finds information about a specific user.

    Scheduled

    Action

How Freshdesk + Twitter Integrations Work

  1. Step 1: Authenticate Freshdesk and Twitter.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Freshdesk Tutorials

Twitter Tutorials

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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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twitter logo
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About Twitter

Twitter is the social network that shows what's happening around the world in real time. Share your ideas in Tweets, follow hashtags to keep up with trends, and join in the global conversation.
Learn more

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