Do teammates need notifications for new Freshdesk tickets? This Freshdesk-Twilio integration will keep you updated anywhere you go by sending a Twilio SMS to the number of your choice for every new ticket your receive on Freshdesk.
How It Works
- A new ticket is added to Freshdesk
- Zapier automatically sends an SMS through Twilio
What You Need
- Freshdesk account
- Twilio account
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Triggers when a new customer is created.
Allows you to create a Company entry in Freshdesk.
Triggers when a Note is added to a Ticket.
Create a ticket in Freshdesk for your domain.
Triggers when there is a new ticket is created in Freshdesk.
Allows you to create a User/Customer in Freshdesk for your support domain.
Triggered when a new recording is available on your account.
Call a number or numbers and say a message.
Triggered when a new transcription is available on your account.
Send a SMS to a number or numbers.