Get Twilio SMS for new Freshdesk tickets

Do teammates need notifications for new Freshdesk tickets? This Freshdesk-Twilio integration will keep you updated anywhere you go by sending a Twilio SMS to the number of your choice for every new ticket your receive on Freshdesk.

How It Works

  1. A new ticket is added to Freshdesk
  2. Zapier automatically sends an SMS through Twilio

What You Need

  • Freshdesk account
  • Twilio account
Get Twilio SMS for new Freshdesk tickets
Freshdesk integration logo

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Twilio integration logo

An easy tool for developers to send and receive SMS and voice calls.

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