Create Freshdesk tickets for new ThunderMaps reports

Tired of looking up or pasting map data into your support conversations every time you deal with a location-based issue? Connect your apps through Zapier, and that'll be a thing of the past. Once active, this automation will capture every new Thundermaps report made to a specific channel you're monitoring. The data will be routed to Freshdesk immediately, creating a new ticket with the map and any information you need to react efficiently.

Note: You'll need to have an email submitted through the form for a ticket to be created, or insert a Filter to handle these blanks.

How this Thundermaps-Freshdesk integration works

  1. A new report is created on ThunderMaps
  2. Zapier creates a new ticket in Freshdesk

Apps involved

  • ThunderMaps
  • Freshdesk
Create Freshdesk tickets for new ThunderMaps reports
ThunderMaps integration logo

ThunderMaps is location-aware mobile form software for web and mobile devices. We help businesses easily collect and distribute location-based information in real time and alert people when important things happen near them.

Freshdesk integration logo

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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