• Freshdesk logoFreshdesk logo
  • SugarCRM 6.2-5 logoSugarCRM 6.2-5 logo

Freshdesk + SugarCRM 6.2-5 Integrations

How to connect Freshdesk + SugarCRM 6.2-5

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  • Freshdesk triggers, actions, and search
    New Ticket
    Triggers when there is a new ticket is created in Freshdesk.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Contact
    Triggers when a new customer is created.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Ticket Note
    Triggers when a Note is added to a Ticket.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Ticket
    Triggers when a Ticket is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Contact
    Triggers when a user is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Add Notes to a Ticket
    Add Private or Public notes to a Freshdesk Support Ticket.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Company
    Allows you to create a Company entry in Freshdesk.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Forum
    Creates a Forum under a Category.
    Action
    Write
  • Freshdesk

    Creates a Forum Category.

    Scheduled

    Action

  • Freshdesk

    Create a new Forum Topic on Freshdesk Forums.

    Scheduled

    Action

  • Freshdesk

    Create a ticket in Freshdesk for your domain.

    Scheduled

    Action

  • Freshdesk

    Allows you to create a User/Customer in Freshdesk for your support domain.

    Scheduled

    Action

  • Freshdesk

    Finds an existing customer or a potential customer that has raised a ticket.

    Scheduled

    Action

  • Freshdesk

    Find a ticket by ID.

    Scheduled

    Action

  • SugarCRM 6.2-5

    Triggers when you add a new case.

    Scheduled

    Trigger

  • SugarCRM 6.2-5

    Triggers when you add a new contact.

    Scheduled

    Trigger

  • SugarCRM 6.2-5

    Triggers when you add a new record or entry to a module. (Note - due to an intermittent SugarCRM sorting bug, this trigger may not work as expected.)

    Scheduled

    Trigger

  • SugarCRM 6.2-5

    Triggers when you add a new field to a module.

    Scheduled

    Trigger

  • SugarCRM 6.2-5

    Triggers when you add a new lead.

    Scheduled

    Trigger

  • SugarCRM 6.2-5

    Triggers when you add a new module.

    Scheduled

    Trigger

  • SugarCRM 6.2-5

    Triggers when you add a new opportunity.

    Scheduled

    Trigger

  • SugarCRM 6.2-5

    Triggers when you add a new task.

    Scheduled

    Trigger

  • SugarCRM 6.2-5

    Triggers when you add a new user.

    Scheduled

    Trigger

  • SugarCRM 6.2-5

    Create a new case.

    Scheduled

    Action

  • SugarCRM 6.2-5

    Create a new contact.

    Scheduled

    Action

  • SugarCRM 6.2-5

    Create a new record/entry for a module.

    Scheduled

    Action

  • SugarCRM 6.2-5

    Create a new lead.

    Scheduled

    Action

  • SugarCRM 6.2-5

    Create a new opportunity.

    Scheduled

    Action

  • SugarCRM 6.2-5

    Create a new task.

    Scheduled

    Action

  • SugarCRM 6.2-5

    Create a new user.

    Scheduled

    Action

How Freshdesk + SugarCRM 6.2-5 Integrations Work

  1. Step 1: Authenticate Freshdesk and SugarCRM 6.2-5.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Freshdesk Tutorials

freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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About SugarCRM 6.2-5

Manage your sales, marketing, and customer support better with SugarCRM's online CRM software.
Learn more

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