Get SMS messages for new Freshdesk tickets

Looking for a way to send Freshdesk ticketing updates without needing yet another app on your device? Activate this Freshdesk-SMS integration and Zapier's native SMS service will automatically send a message for any new Freshdesk ticket you receive.

How It Works

  1. A new ticket is added to Freshdesk
  2. Zapier automatically sends an SMS message

What You Need

  • Freshdesk account
Get SMS messages for new Freshdesk tickets
Freshdesk integration logo

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

SMS by Zapier integration logo

Using our built-in number, you can send a limited number of SMS / text messages or even make calls. This is great for reminders!

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