When this happens...
FreshdeskNew Ticket
Then do this...
SalesmachineCreate Event

A customer ticket is a significant event which can influence how you engage or sell to them in the future. Make sure you always know the full story by setting up this automation to track them

How this Freshdesk-Salesmachine integration works

  1. A new ticket is submitted on Freshdesk
  2. Zapier automatically creates an event on the matching contact's profile on Salesmachine, or adds the contact if they don't already exist

Apps involved

  • Freshdesk
  • Salesmachine

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + Salesmachine and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Update Ticket

Triggers when a Ticket is updated.

Create Event

Creates a new event.

Update Contact

Triggers when a user is updated.

Update Contact

Update a contact.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Salesmachine is a customer intelligence platform for sales teams and customer success.