Add new Freshdesk tickets to Salesmachine as new contact events

A customer ticket is a significant event which can influence how you engage or sell to them in the future. Make sure you always know the full story by setting up this automation to track them

How this Freshdesk-Salesmachine integration works

  1. A new ticket is submitted on Freshdesk
  2. Zapier automatically creates an event on the matching contact's profile on Salesmachine, or adds the contact if they don't already exist

Apps involved

  • Freshdesk
  • Salesmachine
Add new Freshdesk tickets to Salesmachine as new contact events
Freshdesk integration logo

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Salesmachine integration logo

Salesmachine is a customer intelligence platform for sales teams and customer success.

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