A customer ticket is a significant event which can influence how you engage or sell to them in the future. Make sure you always know the full story by setting up this automation to track them
How this Freshdesk-Salesmachine integration works
- A new ticket is submitted on Freshdesk
- Zapier automatically creates an event on the matching contact's profile on Salesmachine, or adds the contact if they don't already exist
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Triggers when a new customer is created.
Allows you to create a Company entry in Freshdesk.
Triggers when a Note is added to a Ticket.
Create a ticket in Freshdesk for your domain.
Triggers when there is a new ticket is created in Freshdesk.
Allows you to create a User/Customer in Freshdesk for your support domain.
Triggers when a Ticket is updated.
Creates a new event.
Triggers when a user is updated.
Update a contact.