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Freshdesk + Successeve

Add new Freshdesk tickets to Salesmachine as new contact events

A customer ticket is a significant event which can influence how you engage or sell to them in the future. Make sure you always know the full story by setting up this automation to track them

A customer ticket is a significant event which can influence how you engage or sell to them in the future. Make sure you always know the full story by setting up this automation to track them

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    SuccesseveSuccesseve
    Create Event

    Creates a new event.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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successeve logo
successeve logo

About Successeve

Successeve is a customer lifecycle management software that helps companies increase customer conversion, retention, and expansion.

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