When this happens...
FreshdeskNew Ticket
Then do this...
SalesforceIQAdd Event

You can register new Freshdesk tickets as events against your SalesforceIQ contacts with this integration. Zapier can monitor your Freshdesk account, automatically adding events to your SalesforceIQ contacts as new tickets are raised.

After this integration is set up, new Freshdesk tickets from that point forward will be saved as events on a SalesforceIQ contact.

How It Works

  1. A new Freshdesk ticket is raised
  2. Zapier adds an event against a SalesforceIQ contact

What You Need

  • A Freshdesk account
  • A SalesforceIQ account

Why Zapier?

Free

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Easy

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Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + SalesforceIQ and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Freshdesk
New Contact

Triggers when a new customer is created.

Freshdesk
Create Company

Allows you to create a Company entry in Freshdesk.

Freshdesk
New Ticket Note

Triggers when a Note is added to a Ticket.

Freshdesk
Create Ticket

Create a ticket in Freshdesk for your domain.

Freshdesk
New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Freshdesk
Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

SalesforceIQ
New Relationship (V2)

Triggers when a relationship is created.

SalesforceIQ
Add Event

Record an event between Contacts. For example, the creation of a support ticket by a client.

Freshdesk
Update Ticket

Triggers when a Ticket is updated.

SalesforceIQ
Create Relationship

Create a relationship in a specified list. For example, adding a candidate to a recruiting List.

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Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

SalesforceIQ is a CRM app that integrates with your team's email inboxes, automatically captures your interactions with customers and clients, and analyzes it to improve your relationships.